top of page

How to
Send a Case

Digital Cases
-
Create an account or login through our Doctor Portal.
-
Upload relevant case files, photos, and lab instructions.
OR
Send us your scans directly from your scanner.
Traditional Cases
-
Download, print, and completely fill out the Rx form.
-
Securely package your case and Rx form and mail it to us.
***For boxes and shipping labels, please email us.
Packaging and Shipping a Case Box
-
Disinfect all case materials, place them into a bag and seal.
-
Bubble wrap each model individually or place them in foam inserts.
-
Insert completed Rx form and arrange all contents neatly into the box.
-
Use bubble wrap or protective foam to fill any remaining gaps or space.
-
Tape box securely shut and attach a shipping label.
***Pack multiple cases in one shipment to save costs.


Sending
Digital Impressions
We currently have support to receive digital impressions directly from the following scanning partners:
-
Medit
-
"INVITE PARTNER" email: properguideimplant@gmail.com
-
-
3Shape (TRIOS)
-
3Shape Communicate email: properguideimplant@gmail.com
-
-
iTero
-
Laboratory ID: 421941
-
-
Shining 3D
-
Lab Connections email: properguideimplant@gmail.com
-
Still Need Assistance?
Feel free to give us a call or send us a message here.
1598 Washington Avenue San Leandro, CA 94577
bottom of page